E7 TimeBox常见问题FAQ
数据与安全Data & Security
不注册账号能用吗？
能。E7 TimeBox 是一款本地优先的 App：时间轴、收件箱、专注模式、日记本等核心功能都不需要账号，数据只保存在您自己的设备上。只有云同步、E7 Agent 等在线功能才需要注册。
Can I use the app without an account?
Yes. E7 TimeBox is a local-first app: core features like the timeline, Inbox, Focus Mode, and the diary don't need an account, and your data stays on your own device. You only need to sign up for online features such as cloud sync and E7 Agent.
我的数据存在哪里？会上传吗？
取决于您选择的同步模式：本地模式下数据只在设备本机，不上传；系统官方云同步（iCloud、华为云等）下数据存在您自己的品牌账户空间，我们无法访问、也不存储任何内容；ArcLing Cloud 官方云同步下数据加密存储在我们的服务器上、跟随您的 E7ID。详见《隐私政策》。
Where is my data stored? Does it get uploaded?
It depends on the sync mode you choose. In Local Mode, data lives only on your device and is never uploaded. With system official cloud sync (iCloud, Huawei Cloud, etc.), data lives in your own account with that platform — we can't access it and don't store anything. With ArcLing Cloud official cloud sync, data is stored encrypted on our servers and follows your E7ID. See the Privacy Policy for details.
卸载 App，数据会丢吗？
如果您使用本地模式，会——本地数据随 App 一起删除，卸载前请先开启一种云同步或做好备份。如果您已开启 iCloud 等系统官方云同步或 ArcLing Cloud，重装并恢复同步后数据可以找回。
Will I lose my data if I uninstall the app?
If you're in Local Mode, yes — local data is deleted along with the app, so turn on a cloud sync option or make a backup before uninstalling. If you've enabled system official cloud sync (like iCloud) or ArcLing Cloud, reinstall the app, restore sync, and your data comes back.
日常使用Everyday Use
任务做完了，为什么还显示未完成？
普通卡片需要您在卡片右上角点一下手动标记完成；到达结束时间后有 10 分钟宽限期，超时未标记就会被记为未完成。不想手动点，可以打开「设置 ▸ 应用偏好 ▸ 时间轴 ▸ 完成时无需点击」。详见《用户手册》第一章。
I finished a task — why does it still show as incomplete?
Regular cards need a tap in the top-right corner to be marked done. After a card's end time there's a 10-minute grace period; if it's still unmarked after that, it's recorded as incomplete. Don't want to tap? Turn on Settings ▸ App Preferences ▸ Timeline ▸ Auto-Complete Without Tapping. See Chapter 1 of the User Guide.
专注模式里点了暂停，倒计时怎么还在走？
这是刻意的设计。按照时间盒工作法，这段时间已经分配给了这件事，休息不会暂停倒计时；您暂停了多久会记录在最后的专注总结里，帮您看清「用时」和「专注」的差距。详见《用户手册》第二章。
I hit pause in Focus Mode — why is the countdown still running?
That's by design. Under the timeboxing method, this block of time is already committed to the task, so taking a break doesn't stop the clock. How long you paused is recorded in the focus summary at the end, so you can see the gap between "time spent" and "time focused". See Chapter 2 of the User Guide.
主页的标题和副标题一直在变，是 bug 吗？
不是。有卡片时，标题是随时段变化的问候语，副标题跟着当天任务数量与完成度实时更新；当天没有卡片时则显示「E7 TimeBox」。这两行文字变化是正常现象。
The home screen title and subtitle keep changing — is that a bug?
No. When you have cards for the day, the title is a greeting that changes with the time of day, and the subtitle updates live with your task count and progress. On days with no cards, it simply shows "E7 TimeBox". Those two lines changing is normal.
同步与订阅Sync & Subscription
换了手机，或想在多台设备上用，怎么同步？
同品牌设备可以用系统官方云同步（如 iPhone 之间走 iCloud）；跨品牌设备需要 ArcLing Cloud 官方云同步（Plus 及以上用户专享），数据跟随您的 E7ID，在新设备登录即可。同步模式只由您手动切换，App 绝不自动改动。
I got a new phone, or want to use multiple devices — how do I sync?
Between devices of the same brand, use system official cloud sync (e.g. iCloud between iPhones). Across brands, you'll need ArcLing Cloud official cloud sync (Plus and above) — your data follows your E7ID, so just sign in on the new device. The sync mode only changes when you switch it yourself; the app never changes it automatically.
会员到期后，云端数据会被删吗？
不会。ArcLing Cloud 订阅到期后同步转为暂停状态：已同步的数据继续保留，本地数据完全不受影响；续费后即可恢复同步。
Will my cloud data be deleted when my membership expires?
No. When an ArcLing Cloud subscription expires, sync simply goes into a paused state: everything already synced stays put, and your local data isn't affected at all. Renew and sync picks right back up.
怎么取消订阅或申请退款？
订阅由您所在平台的应用商店管理：在平台的订阅管理中即可取消自动续订（如 iOS「设置 ▸ Apple 账户 ▸ 订阅」）；退款按相应应用商店的政策办理，我们无法直接操作退款。详见《用户协议》。
How do I cancel my subscription or request a refund?
Subscriptions are managed by your platform's app store. You can turn off auto-renewal in the platform's subscription settings (on iOS: Settings ▸ Apple Account ▸ Subscriptions). Refunds follow the app store's own policy — we can't process refunds directly. See the Terms of Use.
AI 与插件AI & Plugins
为什么 App 里没有现成的插件？
E7 TimeBox 不内置任何插件。插件由您自己在 Agent 的 Code 模式里创建，或来自朋友、家人、同学、老师的分享——分享的插件带签名验证与权限披露，添加前请仔细确认。详见《用户手册》第八章。
Why doesn't the app come with any ready-made plugins?
E7 TimeBox ships with no built-in plugins. Plugins are created by you in the Agent's Code mode, or shared with you by friends, family, classmates, or teachers — shared plugins carry signature verification and a permission disclosure, so review them carefully before adding. See Chapter 8 of the User Guide.
AI 正在生成时退出 App 会怎样？
Agent 全程在您的设备本地运行，退出 App 会断开连接。在媒体生成、插件创建等长输出过程中请不要离开 App——停留在 App 内的其他页面不会影响输出。
What happens if I leave the app while the AI is generating?
The Agent runs entirely on your device, so leaving the app breaks the connection. During long outputs like media generation or plugin creation, please stay in the app — moving to other screens inside the app is fine and won't affect the output.
语言与地区Language & Region
支持哪些语言？海外能用吗？
界面支持全球 33 种语言（完整列表见《用户手册》第十七章）。「国家和地区」的选择会影响联网服务：中国大陆用户请选择「中国大陆」，其他国家和地区的用户请勿选择「中国大陆」，否则联网服务可能不可用。
Which languages are supported? Does it work outside China?
The interface supports 33 languages worldwide (full list in Chapter 17 of the User Guide). Your "Country & Region" choice affects online services: users in mainland China should select "Chinese Mainland"; users everywhere else should not select it, or online services may be unavailable.
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